| Allindia.com Ltd, a Web
consulting company, has developed an online tracking system for Tata Steel. Implementation
of the system is aimed at a facilitating the steel majors online customer support
initiatives.
According to Mr Sandeep Todi, CEO of
Allindia.com Ltd, the system has been designed to facilitate integration of Tata
Steels ERP (enterprise, resource & planning) system with the Internet.
"Tata Steels ERP system has been
Web-enabled and the data from the system is presented to customers online in more ways
than one," he told Business Line.
Following integration of the system,
customers can find out online the status of orders placed by them.
Besides, the initiative enables customers
to procure information pertaining to payment details, debit and credit status etc. |